FAQs
Orders
- How can I pay for my order?
We accept Master Card, Visa and America Express
- Will I receive a conformation email?
Delivery
- What are my delivery options?
Returns
- What is your returns policy?
Our policy lasts 14 days. If 14 days have gone by since your parcel has been delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error; and any item that is returned more than 14 days after delivery is not eligible for refund.
- How long does it take to process my return?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- What should I do if I receive a faulty item?
Promotions
- How do I use a promotional/discount code?
Product & Stock
- Will you be getting more stock?
Yes, we constantly add new lines to our collections.
- Are they unique/limited edition?
Yes, all our items are handmade and unique.
- Do you have a size guide?